Accountants for eCommerce

Selling online means a tangle of platform fees, payment gateways, refunds and GST that most accountants never have to untangle. We connect it all to clean books, get the GST right – imports and overseas sales included – and keep the tax planned.

Book a Chat Call (07) 5593 6060

How we help — at a glance

What we take care of for online sellers:

EOFY accounts & group tax returns — company, trust and individual returns, done together
BAS & GST — including imports, low-value goods and overseas sales
Platform & payment-gateway reconciliation — Shopify, Amazon, eBay, Stripe, PayPal
Inventory & cost-of-goods tracking — so you can see real product margins
Multi-channel bookkeeping — every channel tied back to the bank
Structuring & tax planning — built for how and where you sell

Book a chat   (07) 5593 6060

Why selling online complicates the books

An online store looks simple from the outside – money comes in, stock goes out. Underneath, it’s one of the messier businesses to keep books for. Every sale passes through a platform and a payment gateway, each taking fees, each reporting differently, and each handling refunds and chargebacks in its own way. By the time the money lands in your bank, it bears little resemblance to what the customer paid – and reconciling the two is where most eCommerce bookkeeping falls apart.

Then there’s GST, which gets genuinely complicated the moment you import stock or sell overseas. Imported goods, the low-value imported goods rules, GST-free exports, digital products to overseas customers – each has its own treatment, and the ATO’s data-matching is good. Getting it right protects your margin; getting it wrong turns into a bill with interest.

eCommerce has special considerations

  1. Platform and gateway reconciliation. Shopify, Amazon, eBay, Stripe, PayPal – each reports sales, fees, refunds and payouts differently. We connect your channels to your accounting file so the numbers actually match what hit the bank, rather than being a monthly guess.
  2. GST on imports and exports. Importing stock, the low-value imported goods rules, GST-free exports and digital sales to overseas customers all have specific treatments. We apply the right one so your BAS is correct.
  3. Inventory and cost of goods. Without proper stock and COGS tracking, your profit is a guess. We set it up so you can see the real margin on each product, not just total sales.
  4. Fees and chargebacks. Platform and payment fees, refunds and chargebacks quietly eat margin. Booked properly, they’re visible; ignored, they hide a problem.
  5. Cashflow and stock. Cash tied up in inventory is cash you can’t use. We help you plan purchasing and cashflow so growth doesn’t leave you short.
  6. Structure and scale. A side hustle and a six-figure store need different structures. We make sure yours fits where the business is heading, including selling across borders.

How we help online sellers

Bookkeeping & reconciliation

Your sales channels and payment gateways connected to Xero or MYOB, reconciled to the bank cleanly.

GST & BAS

Imports, low-value goods, exports and digital sales treated correctly, with BAS lodged on time.

Inventory & margin

Cost-of-goods and stock tracking so you can see the real margin on every product.

Tax & structure

Tax planning, structuring for growth and cross-border sales, and EOFY accounts and returns.

Books that match what hit the bank

We connect Shopify, Amazon, eBay and the payment gateways to your accounting file, so fees, refunds and payouts reconcile properly. When the bookkeeping is right, the BAS and your return stop being a guess.

GST done right, here and overseas

Selling online raises GST questions a normal retailer never faces. We make sure imports, exports and digital sales are treated correctly, so a later review doesn’t turn into a bill.

Margins you can actually see

Total sales tell you almost nothing. We set up cost-of-goods and inventory tracking so you know which products make money and which just make noise.

The online businesses we work with

Shopify and online store owners. Single-store sellers who need their platform, payments and books talking to each other cleanly.

Marketplace sellers. Amazon, eBay and Etsy sellers juggling fees, payouts and multi-channel reconciliation.

Importers and wholesalers. Businesses bringing stock in, where GST on imports and inventory accounting really matter.

Growing and cross-border brands. Stores selling overseas or scaling fast, where structure and GST get more involved.

What working with us looks like

1

Chat

A free chat about your store, your channels and where you’re heading.

2

Review

We look at your platform and gateway reconciliation, GST and margins, and tell you what we find.

3

Fixed-fee proposal

A clear scope and a fixed fee, agreed up front.

4

Deliver & check in

Books, BAS and tax handled, with your channels reconciled and your margins finally visible.

Questions online sellers ask us

Do you work with Shopify, Amazon and Stripe?
Yes – we reconcile the common platforms and payment gateways to your accounts so fees, refunds and payouts all tie out.
How is GST handled on imports and overseas sales?
It depends on the goods and where your customers are. Imports, low-value goods, exports and digital sales each have their own treatment, and we apply the right one.
Can you track inventory and product margins?
Yes – cost-of-goods and stock tracking so you can see the real margin on each product, not just total revenue.
My books are a mess from years of platform exports. Can you fix it?
Yes – a clean-up is a normal first step, quoted as a one-off, and then we keep the channels reconciled going forward.
Which software do you work with?
Xero and MYOB, with the common eCommerce and payment integrations connected.

Guides & resources

Plain-English help, written by our team.

General information only – not financial or legal advice. Awards, thresholds and tax rules change; confirm current requirements or speak to us before acting on anything you read here.

EXCELLENT
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Based on 47 reviews
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Klemens Cathcart profile picture
Klemens Cathcart
36 days ago
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Excellent all round - namely the services provided and the clear and prompt communication. Highly recommend. Thanks!
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Dene Flude profile picture
Dene Flude
59 days ago
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Best team and best service if you want your accounts up to date and stress free!!
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Nick McDonald profile picture
Nick McDonald
59 days ago
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Chris has provided outstanding service to our construction company over the last few years. He is professional, knowledgeable, responsive, and always takes the time to provide clear, practical advice. The entire team is friendly, efficient, and a pleasure to deal with, consistently providing prompt support and excellent service. Their proactive approach and expertise has been invaluable, and we have complete confidence in their guidance. We highly recommend Chris and the team to anyone looking for a professional, trustworthy, and responsive accounting firm. Thank you for your exceptional service and ongoing support!
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James Beckford profile picture
James Beckford
66 days ago
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On behalf of everyone at OpenInvest, I would like to express our sincere appreciation to Chris and his team for their outstanding support and professionalism over the past eight years. His trusted advice, technical expertise and unwavering commitment have played an important role in OpenInvest's growth and success. Chris has consistently gone above and beyond, always making himself available to provide practical guidance and thoughtful solutions whenever needed. Thanks Chris.
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Carl Flynn profile picture
Carl Flynn
66 days ago
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Excellent experience using QC accountants, friendly staff, all-round great place with loads of knowledge/advice. Highly recommended.
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Joint Builders profile picture
Joint Builders
67 days ago
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Chris and Shanna from QC Accountants have been absolutely fantastic to work with. They are kind, knowledgeable, and always take the time to explain everything clearly. As a small business, it's reassuring to have accountants who genuinely care and are always looking out for your best interests. Nothing is ever too much trouble, and they make what can often be a stressful process feel easy and manageable. Their professionalism, honesty, and friendly approach make them a pleasure to deal with. I highly recommend Chris, Shanna, and the team at QC Accountants to anyone looking for accountants who truly care about their clients.
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James Newbury profile picture
James Newbury
69 days ago
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I have had numerous accountants over the years and I can without a doubt say the QCA has been by for the best support for me and my business I've ever had. Running multiple businesses and being short on time they make the process of getting everything done seamless and easy. Thank GOD for Chris and the QCA legends.
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Andrew Varlamos profile picture
Andrew Varlamos
70 days ago
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Chris and his team have provided us with a professional accounting and outsourced CFO service since we founded our business. They are not just diligent, thorough and efficient, but Chris himself has become a trusted strategic adviser to us, assisting on many complex issues and projects.
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Casey Fegan profile picture
Casey Fegan
70 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris has provided outstanding service to our building business from day one. He is professional, knowledgeable, responsive and always takes the time to provide clear advice and support. His expertise has been invaluable and we have complete confidence in his guidance. We highly recommend Chris and the entire team to anyone looking for a reliable and professional accounting firm. Thank you for your exceptional service!
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Shane B profile picture
Shane B
70 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've been with Chris and the QC Accountants team for years and couldn't recommend them more highly. Chris has been there through every stage of our business growth, always providing practical advice and exceptional service. He's responsive, honest, and genuinely invested in helping his clients succeed. It's rare to find an accountant you completely trust, but Chris has earned that trust many times over. Thanks again mate.
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