Accountants for Hospitality

Cafés, restaurants, bars and venues run on thin margins and long hours. We handle the wages, the BAS and the tax so you can run the floor – and we keep an eye on the numbers that decide whether a busy week is actually a profitable one.

Book a Chat Call (07) 5593 6060

How we help — at a glance

What we take care of for cafés, restaurants, bars and venues:

EOFY accounts & group tax returns — company, trust and individual returns, done together
BAS & GST — including the taxable vs GST-free food split, lodged on time
Payroll, awards & Single Touch Payroll — penalty rates, casuals and split shifts handled
Wage % and food & beverage cost tracking — the numbers that protect your margin
Cashflow & seasonality planning — through the quiet months and the ATO due dates
Structuring & tax planning — the right setup for your venue, the ATO and asset protection

Book a chat   (07) 5593 6060

Café owners going over the numbers
Long hours, thin margins – the numbers have to work as hard as you do.

Why hospitality accounting is genuinely different

Hospitality runs on some of the thinnest margins in business. After wages and the cost of food and beverage, there often isn’t much of each dollar left – so small things move the result in a big way. A venue can be packed every night and still go backwards if the rosters, the pricing and the buying aren’t tight. Most accounting advice is built for businesses that don’t live this close to the line. Ours is built for businesses that do.

Two numbers decide most of it. Your wage cost as a percentage of sales, and your food and beverage cost percentage – together they’re your “prime cost”, and in a healthy venue they sit somewhere around 60-65% of revenue combined. When prime cost creeps to 70% and beyond, the profit quietly disappears, and the owner is usually the last to know because the bank account still looks busy. We track these with you, period by period, so a bad fortnight is something you see early – not something you discover at tax time.

Hospitality has special considerations

  1. Wages and the award. Hospitality payroll is genuinely hard. Casuals, juniors, split shifts, weekend and public-holiday penalty rates, overtime, allowances – all under the Hospitality Industry (General) Award or the Restaurant Award. Get it wrong and underpayment claims, super and back-pay add up fast. We set payroll up against the right award and run Single Touch Payroll so staff are paid correctly and the cost is visible every week, not just at year end.
  2. Prime cost and pricing. Wages plus food and beverage cost is where the business is won or lost. We help you measure both against sales, look at menu and pricing where the numbers say to, and spot the dishes or shifts that are quietly costing you.
  3. GST on food. Not everything you sell carries GST. Basic groceries are GST-free, prepared and dine-in food is taxable, and the line between them catches plenty of venues out at BAS time. We make sure your point-of-sale and bookkeeping split it correctly so the BAS is right and a later review doesn’t become a bill.
  4. Cashflow and seasonality. Trade rises and falls with the season, the weather and the calendar, while rent, wages and the ATO arrive every week regardless. We build a simple cashflow view so you can plan around the quiet months and never get caught short on a BAS or super due date.
  5. Tax planning. Paying less tax legally is just planning done at the right time. For hospitality that means looking at structure, equipment timing and profit before 30 June – not scrambling after it.
  6. Structuring. The right structure protects you if a venue doesn’t work out, handles partners or investors cleanly, and keeps tax sensible as you grow from one site to several. We explain the reasoning in plain English so the decision stays yours.

None of this is exotic – it’s just specific. Once the wages, the prime cost and the cash position are watched properly through the year, hospitality stops feeling like a guess and starts feeling like a business you can actually steer.

What we do for hospitality venues

Payroll & awards

Payroll set up against the right hospitality award – penalty rates, casual loadings, split shifts and allowances – with Single Touch Payroll and super handled correctly.

Bookkeeping & BAS

POS-connected bookkeeping in Xero or MYOB, the GST-free vs taxable food split done right, and BAS and IAS lodged on time.

Margin & cost control

Wage-to-sales and food and beverage cost tracking, broken down so you can see where the margin goes and act while it still matters.

Tax & structure

Tax planning timed around your trade, the right structure for one venue or several, and sensible fit-out and equipment decisions.

Payroll that keeps up with the floor

Labour is the biggest controllable cost in any venue, and it’s also the easiest to get wrong. We set your payroll up properly against the award that applies to you, so penalty rates, loadings and allowances are built in rather than guessed at – and we make the wage cost visible every pay run, so you’re managing it in real time instead of finding out at year end.

Books that match what hit the till

We connect your point-of-sale to your accounting file so sales, fees and the GST split flow through cleanly, and the books reconcile to the bank without a monthly fight. When the bookkeeping is right all year, the BAS, GST and your annual return stop being a source of stress and become routine.

Numbers you can actually steer by

A simple, regular read on prime cost, wage percentage and cash position is worth more to a venue than a thick report nobody opens. We give you the few numbers that decide the result, explain what they’re telling you, and help you act while there’s still time to change the month.

The venues we look after

Cafés and coffee shops. High volume, tight margins and a lot of casual wages. We keep the payroll clean and the prime cost visible so a busy trade actually turns into profit.

Restaurants. More complex menus, more staff and more moving parts. We help with costing, rostering numbers, GST and the tax and structure questions that come with growth.

Bars, pubs and venues. Late trade, security and entertainment costs, and a different GST and licensing picture. We handle the bookkeeping, BAS and payroll so compliance runs quietly in the background.

Caterers, food trucks and franchises. Mobile and event-based trade, or a franchise model with its own reporting – we set the books up to suit how you actually operate.

How working with us goes

1

Chat

A free chat about your venue, your numbers and where you want to be.

2

Review

We look at your payroll, prime cost, GST and books, and tell you what we find – kindly, but honestly.

3

Fixed-fee proposal

A clear scope and a fixed fee, agreed up front. No invoice you weren’t expecting.

4

Deliver & check in

Wages, BAS and tax handled, with regular check-ins so a slow month is caught early.

Questions hospitality owners ask us

Can you handle award rates, penalties and split shifts?
Yes. We set payroll up against the hospitality or restaurant award that applies to you, with penalty rates, casual loadings, split shifts and allowances built in, and run it through Single Touch Payroll.
Our cash is all over the place – can you help?
That’s normal in hospitality, where trade is seasonal but costs are constant. We build a simple cashflow view so you can plan around the quiet weeks and never be caught short on a BAS or super due date.
Do you work with our POS and accounting software?
Yes – Xero and MYOB, and the common POS systems. We connect them so sales, fees and the GST split flow through to clean, reconciled books.
How is GST handled on food?
Basic groceries are GST-free while prepared and dine-in food is taxable. We make sure your POS and bookkeeping split it correctly so the BAS is right and a review doesn’t turn into a bill.
My books are behind. Is that a problem?
It’s a job, not a problem. We quote any catch-up as a one-off piece of work so it never blurs into your ongoing fee, get you current, and keep you there.

Guides & resources

Plain-English help for hospitality owners, written by our team.

General information only – not financial or legal advice. Awards, thresholds and tax rules change; confirm current requirements or speak to us before acting on anything you read here.

EXCELLENT
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Based on 47 reviews
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Klemens Cathcart profile picture
Klemens Cathcart
41 days ago
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Excellent all round - namely the services provided and the clear and prompt communication. Highly recommend. Thanks!
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Dene Flude profile picture
Dene Flude
64 days ago
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Best team and best service if you want your accounts up to date and stress free!!
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Nick McDonald profile picture
Nick McDonald
64 days ago
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Chris has provided outstanding service to our construction company over the last few years. He is professional, knowledgeable, responsive, and always takes the time to provide clear, practical advice. The entire team is friendly, efficient, and a pleasure to deal with, consistently providing prompt support and excellent service. Their proactive approach and expertise has been invaluable, and we have complete confidence in their guidance. We highly recommend Chris and the team to anyone looking for a professional, trustworthy, and responsive accounting firm. Thank you for your exceptional service and ongoing support!
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James Beckford profile picture
James Beckford
71 days ago
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On behalf of everyone at OpenInvest, I would like to express our sincere appreciation to Chris and his team for their outstanding support and professionalism over the past eight years. His trusted advice, technical expertise and unwavering commitment have played an important role in OpenInvest's growth and success. Chris has consistently gone above and beyond, always making himself available to provide practical guidance and thoughtful solutions whenever needed. Thanks Chris.
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Carl Flynn profile picture
Carl Flynn
71 days ago
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Excellent experience using QC accountants, friendly staff, all-round great place with loads of knowledge/advice. Highly recommended.
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Joint Builders profile picture
Joint Builders
72 days ago
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Chris and Shanna from QC Accountants have been absolutely fantastic to work with. They are kind, knowledgeable, and always take the time to explain everything clearly. As a small business, it's reassuring to have accountants who genuinely care and are always looking out for your best interests. Nothing is ever too much trouble, and they make what can often be a stressful process feel easy and manageable. Their professionalism, honesty, and friendly approach make them a pleasure to deal with. I highly recommend Chris, Shanna, and the team at QC Accountants to anyone looking for accountants who truly care about their clients.
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James Newbury profile picture
James Newbury
74 days ago
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I have had numerous accountants over the years and I can without a doubt say the QCA has been by for the best support for me and my business I've ever had. Running multiple businesses and being short on time they make the process of getting everything done seamless and easy. Thank GOD for Chris and the QCA legends.
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Andrew Varlamos profile picture
Andrew Varlamos
75 days ago
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Chris and his team have provided us with a professional accounting and outsourced CFO service since we founded our business. They are not just diligent, thorough and efficient, but Chris himself has become a trusted strategic adviser to us, assisting on many complex issues and projects.
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Casey Fegan profile picture
Casey Fegan
75 days ago
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Chris has provided outstanding service to our building business from day one. He is professional, knowledgeable, responsive and always takes the time to provide clear advice and support. His expertise has been invaluable and we have complete confidence in his guidance. We highly recommend Chris and the entire team to anyone looking for a reliable and professional accounting firm. Thank you for your exceptional service!
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Shane B profile picture
Shane B
75 days ago
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I've been with Chris and the QC Accountants team for years and couldn't recommend them more highly. Chris has been there through every stage of our business growth, always providing practical advice and exceptional service. He's responsive, honest, and genuinely invested in helping his clients succeed. It's rare to find an accountant you completely trust, but Chris has earned that trust many times over. Thanks again mate.
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