Accountants for NDIS Providers

Support workers, registered providers and plan managers all live with rules that general accountants rarely deal with – the GST treatment of supports, the SCHADS award, and NDIA payment timing. We handle the lot so you can focus on participants, not paperwork.

Book a Chat Call (07) 5593 6060

How we help — at a glance

What we take care of for NDIS providers and support workers:

EOFY accounts & group tax returns — company, trust and individual returns, done together
BAS & GST — the GST-free treatment of NDIS supports applied correctly
Payroll, the SCHADS award & STP — broken shifts, travel and penalty rates handled
Provider, plan-managed & self-managed invoicing — set up to reconcile cleanly
Cashflow management — planned around NDIA and plan-manager payment timing
Structuring, registration & tax planning — built for how you actually operate

Book a chat   (07) 5593 6060

What makes NDIS accounting different

The NDIS moves a lot of money through small businesses, and it does it with rules that most accountants never have to learn. Whether you’re a sole support worker, a growing registered provider or a plan manager, the way you invoice, the GST you charge (or don’t), and the records you keep are all specific to the scheme. Get them right and the business runs quietly; get them wrong and it shows up as a GST bill, a payroll problem or a cashflow squeeze.

On top of that, your income depends on a third party paying on time. Claims through the NDIA portal, plan managers and self-managed participants all pay on different timetables, while your wages, super and the ATO arrive on theirs. The gap between the two is where good providers get caught – not because the business isn’t viable, but because nobody planned for the lag.

The NDIS has special considerations

  1. GST on supports. Many NDIS supports are GST-free where they’re reasonable and necessary and written into a participant’s plan – but not all of them, and the line isn’t always obvious. We make sure your invoicing and BAS treat each support correctly, so you’re not paying GST you didn’t need to, or under-charging it and facing a bill later.
  2. Payroll and the SCHADS award. Support work runs on the Social, Community, Home Care and Disability Services Award, with broken shifts, sleepovers, travel time, and penalty rates that are easy to get wrong. We set payroll up against the award and run Single Touch Payroll so workers are paid correctly and the cost is visible.
  3. How you get paid. Agency-managed, plan-managed and self-managed participants invoice and pay differently. We set your bookkeeping up so all three reconcile cleanly against what you actually delivered.
  4. Cashflow and the payment lag. The time between delivering a support and being paid for it can stretch, while wages don’t wait. We build a simple cashflow view so the lag is planned for, not survived.
  5. Registration and structure. Whether and how to register, and what entity to operate through, affects your obligations, your audits and your tax. We help you choose with the whole picture in front of you.
  6. Record-keeping. The scheme expects clear records tying payments to supports delivered. Clean books aren’t just for tax – they’re part of staying compliant and audit-ready.

How we support NDIS providers

GST & BAS

The GST-free treatment of NDIS supports applied correctly, with BAS and IAS prepared and lodged on time.

Payroll & SCHADS

Award-compliant payroll – broken shifts, travel, sleepovers and penalty rates – with STP and super handled.

Bookkeeping

Provider, plan-managed and self-managed income reconciled cleanly, so your books match what you delivered.

Structure & tax

Registration and structuring advice, tax planning, and EOFY accounts and returns across your group.

GST that’s applied correctly, support by support

The single most common NDIS accounting error we see is GST treated the same way across every support. It isn’t that simple. We make sure each line is treated correctly so your BAS is right and a later review doesn’t become a bill.

Payroll built for the award

Support-worker payroll is hard and expensive to get wrong. We set it up against the SCHADS award so penalty rates, allowances, travel and broken shifts are handled properly – and so the wage cost is something you can see and manage each pay run.

Cashflow you can plan around

We turn the timing of NDIA, plan-manager and self-managed payments into a simple forecast, so you always know whether you can cover the next pay run and the next BAS.

Who we work with

Sole support workers and small providers. Often the first question is simply whether to register, what to charge, and how to handle GST and tax. We make the start straightforward and keep it that way.

Registered providers. More staff, more supports and more compliance. We handle award payroll, GST, bookkeeping and the group’s tax and structure as you grow.

Plan managers. Managing other participants’ funding brings its own record-keeping and reconciliation demands. We set the books up to handle the volume cleanly.

Allied health and therapy businesses. Practitioners delivering NDIS supports alongside private and Medicare work – we keep the income streams and their different GST treatments straight.

Our process

1

Chat

A free conversation about your service, your participants and where you’d like to be.

2

Review

We look at your invoicing, GST treatment, SCHADS payroll and books, and tell you honestly what we find.

3

Fixed-fee proposal

A clear scope and a fixed fee, agreed before we start – no surprises.

4

Deliver & check in

Compliance and payroll handled, with check-ins so the payment lag never catches you short.

Questions providers ask us

Are NDIS supports GST-free?
Many are – where the support is reasonable and necessary and in the participant’s plan – but not all. We make sure each support is treated correctly so your BAS is right.
Can you handle SCHADS award payroll?
Yes – penalty rates, broken shifts, sleepovers, travel and allowances set up properly in payroll, with Single Touch Payroll and super.
Do you work with plan managers and self-managed participants?
Yes – agency-managed, plan-managed and self-managed income all reconciled cleanly in your books.
Should I register as a provider?
It depends on who you want to support and how. We’ll walk through the obligations and tax effects so you can decide with the full picture.
My cashflow is tight because of payment delays. Can you help?
Yes – we build a simple cashflow forecast around NDIA and plan-manager timing so the lag is planned for, not a monthly scramble.

Guides & resources

Plain-English help, written by our team.

General information only – not financial or legal advice. Awards, thresholds and tax rules change; confirm current requirements or speak to us before acting on anything you read here.

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