Support workers, registered providers and plan managers all live with rules that general accountants rarely deal with – the GST treatment of supports, the SCHADS award, and NDIA payment timing. We handle the lot so you can focus on participants, not paperwork.
Book a Chat Call (07) 5593 6060What we take care of for NDIS providers and support workers:
The NDIS moves a lot of money through small businesses, and it does it with rules that most accountants never have to learn. Whether you’re a sole support worker, a growing registered provider or a plan manager, the way you invoice, the GST you charge (or don’t), and the records you keep are all specific to the scheme. Get them right and the business runs quietly; get them wrong and it shows up as a GST bill, a payroll problem or a cashflow squeeze.
On top of that, your income depends on a third party paying on time. Claims through the NDIA portal, plan managers and self-managed participants all pay on different timetables, while your wages, super and the ATO arrive on theirs. The gap between the two is where good providers get caught – not because the business isn’t viable, but because nobody planned for the lag.
The GST-free treatment of NDIS supports applied correctly, with BAS and IAS prepared and lodged on time.
Award-compliant payroll – broken shifts, travel, sleepovers and penalty rates – with STP and super handled.
Provider, plan-managed and self-managed income reconciled cleanly, so your books match what you delivered.
Registration and structuring advice, tax planning, and EOFY accounts and returns across your group.
The single most common NDIS accounting error we see is GST treated the same way across every support. It isn’t that simple. We make sure each line is treated correctly so your BAS is right and a later review doesn’t become a bill.
Support-worker payroll is hard and expensive to get wrong. We set it up against the SCHADS award so penalty rates, allowances, travel and broken shifts are handled properly – and so the wage cost is something you can see and manage each pay run.
We turn the timing of NDIA, plan-manager and self-managed payments into a simple forecast, so you always know whether you can cover the next pay run and the next BAS.
Sole support workers and small providers. Often the first question is simply whether to register, what to charge, and how to handle GST and tax. We make the start straightforward and keep it that way.
Registered providers. More staff, more supports and more compliance. We handle award payroll, GST, bookkeeping and the group’s tax and structure as you grow.
Plan managers. Managing other participants’ funding brings its own record-keeping and reconciliation demands. We set the books up to handle the volume cleanly.
Allied health and therapy businesses. Practitioners delivering NDIS supports alongside private and Medicare work – we keep the income streams and their different GST treatments straight.
A free conversation about your service, your participants and where you’d like to be.
We look at your invoicing, GST treatment, SCHADS payroll and books, and tell you honestly what we find.
A clear scope and a fixed fee, agreed before we start – no surprises.
Compliance and payroll handled, with check-ins so the payment lag never catches you short.
Plain-English help, written by our team.
General information only – not financial or legal advice. Awards, thresholds and tax rules change; confirm current requirements or speak to us before acting on anything you read here.