Accountants for NDIS Providers

Support workers, registered providers and plan managers all live with rules that general accountants rarely deal with – the GST treatment of supports, the SCHADS award, and NDIA payment timing. We handle the lot so you can focus on participants, not paperwork.

Book a Chat Call (07) 5593 6060

How we help — at a glance

What we take care of for NDIS providers and support workers:

EOFY accounts & group tax returns — company, trust and individual returns, done together
BAS & GST — the GST-free treatment of NDIS supports applied correctly
Payroll, the SCHADS award & STP — broken shifts, travel and penalty rates handled
Provider, plan-managed & self-managed invoicing — set up to reconcile cleanly
Cashflow management — planned around NDIA and plan-manager payment timing
Structuring, registration & tax planning — built for how you actually operate

Book a chat   (07) 5593 6060

What makes NDIS accounting different

The NDIS moves a lot of money through small businesses, and it does it with rules that most accountants never have to learn. Whether you’re a sole support worker, a growing registered provider or a plan manager, the way you invoice, the GST you charge (or don’t), and the records you keep are all specific to the scheme. Get them right and the business runs quietly; get them wrong and it shows up as a GST bill, a payroll problem or a cashflow squeeze.

On top of that, your income depends on a third party paying on time. Claims through the NDIA portal, plan managers and self-managed participants all pay on different timetables, while your wages, super and the ATO arrive on theirs. The gap between the two is where good providers get caught – not because the business isn’t viable, but because nobody planned for the lag.

The NDIS has special considerations

  1. GST on supports. Many NDIS supports are GST-free where they’re reasonable and necessary and written into a participant’s plan – but not all of them, and the line isn’t always obvious. We make sure your invoicing and BAS treat each support correctly, so you’re not paying GST you didn’t need to, or under-charging it and facing a bill later.
  2. Payroll and the SCHADS award. Support work runs on the Social, Community, Home Care and Disability Services Award, with broken shifts, sleepovers, travel time, and penalty rates that are easy to get wrong. We set payroll up against the award and run Single Touch Payroll so workers are paid correctly and the cost is visible.
  3. How you get paid. Agency-managed, plan-managed and self-managed participants invoice and pay differently. We set your bookkeeping up so all three reconcile cleanly against what you actually delivered.
  4. Cashflow and the payment lag. The time between delivering a support and being paid for it can stretch, while wages don’t wait. We build a simple cashflow view so the lag is planned for, not survived.
  5. Registration and structure. Whether and how to register, and what entity to operate through, affects your obligations, your audits and your tax. We help you choose with the whole picture in front of you.
  6. Record-keeping. The scheme expects clear records tying payments to supports delivered. Clean books aren’t just for tax – they’re part of staying compliant and audit-ready.

How we support NDIS providers

GST & BAS

The GST-free treatment of NDIS supports applied correctly, with BAS and IAS prepared and lodged on time.

Payroll & SCHADS

Award-compliant payroll – broken shifts, travel, sleepovers and penalty rates – with STP and super handled.

Bookkeeping

Provider, plan-managed and self-managed income reconciled cleanly, so your books match what you delivered.

Structure & tax

Registration and structuring advice, tax planning, and EOFY accounts and returns across your group.

GST that’s applied correctly, support by support

The single most common NDIS accounting error we see is GST treated the same way across every support. It isn’t that simple. We make sure each line is treated correctly so your BAS is right and a later review doesn’t become a bill.

Payroll built for the award

Support-worker payroll is hard and expensive to get wrong. We set it up against the SCHADS award so penalty rates, allowances, travel and broken shifts are handled properly – and so the wage cost is something you can see and manage each pay run.

Cashflow you can plan around

We turn the timing of NDIA, plan-manager and self-managed payments into a simple forecast, so you always know whether you can cover the next pay run and the next BAS.

Who we work with

Sole support workers and small providers. Often the first question is simply whether to register, what to charge, and how to handle GST and tax. We make the start straightforward and keep it that way.

Registered providers. More staff, more supports and more compliance. We handle award payroll, GST, bookkeeping and the group’s tax and structure as you grow.

Plan managers. Managing other participants’ funding brings its own record-keeping and reconciliation demands. We set the books up to handle the volume cleanly.

Allied health and therapy businesses. Practitioners delivering NDIS supports alongside private and Medicare work – we keep the income streams and their different GST treatments straight.

Our process

1

Chat

A free conversation about your service, your participants and where you’d like to be.

2

Review

We look at your invoicing, GST treatment, SCHADS payroll and books, and tell you honestly what we find.

3

Fixed-fee proposal

A clear scope and a fixed fee, agreed before we start – no surprises.

4

Deliver & check in

Compliance and payroll handled, with check-ins so the payment lag never catches you short.

Questions providers ask us

Are NDIS supports GST-free?
Many are – where the support is reasonable and necessary and in the participant’s plan – but not all. We make sure each support is treated correctly so your BAS is right.
Can you handle SCHADS award payroll?
Yes – penalty rates, broken shifts, sleepovers, travel and allowances set up properly in payroll, with Single Touch Payroll and super.
Do you work with plan managers and self-managed participants?
Yes – agency-managed, plan-managed and self-managed income all reconciled cleanly in your books.
Should I register as a provider?
It depends on who you want to support and how. We’ll walk through the obligations and tax effects so you can decide with the full picture.
My cashflow is tight because of payment delays. Can you help?
Yes – we build a simple cashflow forecast around NDIA and plan-manager timing so the lag is planned for, not a monthly scramble.

Guides & resources

Plain-English help, written by our team.

General information only – not financial or legal advice. Awards, thresholds and tax rules change; confirm current requirements or speak to us before acting on anything you read here.

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 47 reviews
Posted on Google Google
Klemens Cathcart profile picture
Klemens Cathcart
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent all round - namely the services provided and the clear and prompt communication. Highly recommend. Thanks!
Posted on Google Google
Dene Flude profile picture
Dene Flude
71 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Best team and best service if you want your accounts up to date and stress free!!
Posted on Google Google
Nick McDonald profile picture
Nick McDonald
71 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris has provided outstanding service to our construction company over the last few years. He is professional, knowledgeable, responsive, and always takes the time to provide clear, practical advice. The entire team is friendly, efficient, and a pleasure to deal with, consistently providing prompt support and excellent service. Their proactive approach and expertise has been invaluable, and we have complete confidence in their guidance. We highly recommend Chris and the team to anyone looking for a professional, trustworthy, and responsive accounting firm. Thank you for your exceptional service and ongoing support!
Posted on Google Google
James Beckford profile picture
James Beckford
78 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
On behalf of everyone at OpenInvest, I would like to express our sincere appreciation to Chris and his team for their outstanding support and professionalism over the past eight years. His trusted advice, technical expertise and unwavering commitment have played an important role in OpenInvest's growth and success. Chris has consistently gone above and beyond, always making himself available to provide practical guidance and thoughtful solutions whenever needed. Thanks Chris.
Posted on Google Google
Carl Flynn profile picture
Carl Flynn
78 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent experience using QC accountants, friendly staff, all-round great place with loads of knowledge/advice. Highly recommended.
Posted on Google Google
Joint Builders profile picture
Joint Builders
79 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris and Shanna from QC Accountants have been absolutely fantastic to work with. They are kind, knowledgeable, and always take the time to explain everything clearly. As a small business, it's reassuring to have accountants who genuinely care and are always looking out for your best interests. Nothing is ever too much trouble, and they make what can often be a stressful process feel easy and manageable. Their professionalism, honesty, and friendly approach make them a pleasure to deal with. I highly recommend Chris, Shanna, and the team at QC Accountants to anyone looking for accountants who truly care about their clients.
Posted on Google Google
James Newbury profile picture
James Newbury
81 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had numerous accountants over the years and I can without a doubt say the QCA has been by for the best support for me and my business I've ever had. Running multiple businesses and being short on time they make the process of getting everything done seamless and easy. Thank GOD for Chris and the QCA legends.
Posted on Google Google
Andrew Varlamos profile picture
Andrew Varlamos
82 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris and his team have provided us with a professional accounting and outsourced CFO service since we founded our business. They are not just diligent, thorough and efficient, but Chris himself has become a trusted strategic adviser to us, assisting on many complex issues and projects.
Posted on Google Google
Casey Fegan profile picture
Casey Fegan
82 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris has provided outstanding service to our building business from day one. He is professional, knowledgeable, responsive and always takes the time to provide clear advice and support. His expertise has been invaluable and we have complete confidence in his guidance. We highly recommend Chris and the entire team to anyone looking for a reliable and professional accounting firm. Thank you for your exceptional service!
Posted on Google Google
Shane B profile picture
Shane B
82 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've been with Chris and the QC Accountants team for years and couldn't recommend them more highly. Chris has been there through every stage of our business growth, always providing practical advice and exceptional service. He's responsive, honest, and genuinely invested in helping his clients succeed. It's rare to find an accountant you completely trust, but Chris has earned that trust many times over. Thanks again mate.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Share Pop Img@2x
Share This

Select your desired option below to share a direct link to this page.
Your friends or family will thank you later.

[ff_share_clipboard]